banner shipping information

Shipping Methods

We use Standard Shippingoption for most orders. Item will be delivered within 4-7 business days (for US domestic) and 10-15 business days (for international) after production is complete. 
        Specific details can be found below, section Delivered Time Frame

Delivered time frame 

Product

Address

Delivered Time

Apparel

US

5-7 days

International

7-12 days

Canvas

US

5-9 days

International

9-12 days

Doormat & Flag

US

5-7 days

International

7-10 days

Luggage Cover

US

7-9 days

International

9-12 days

Metal Sign & Wood sign

US

5-9 days

International

9-12 days

Mug

US

5-7 days

International

8-12 days

Ornament

US

5-9 days

International

8-12 days

Pillow

US

5-9 days

International

9-12 days

Plaque Stake

US

7-9 days

International

9-12 days

Poster

US

5-7 days

International

7-12 days

Quilt Bedding Set & Blanket

US

7-12 days

International

9-15 days

Slide Sandals

US

10-17 days

International

15-22 days

Tracker Bottle & Can Cooler

US

5-9 days

International

9-12 days

Tumbler, Wine Tumbler , Skinny Tumbler

US

5-9 days

International

9-12 days

Shipping Fee

Location Shipping Cost
US

$4.99

Carrier Contact Information

Shipping carrier: USPS, DHL, EMS, Local Post…

Important: The national carriers will use regional carriers to deliver your package when the package arrives at the destination country. When this happens, please contact them or us to get accurate information about your shipment.

Frequently asked questions

– If your order has been shipped out, a Tracking Number will be sent to you via email.

-You can track your order via the following link: https://agotee.com/track-order/

– Contact our Customer Service at agoteeshop@gmail.com if you have any doubts referring to your orders.

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.

Many times your package will be sitting at the local post office due or there was a missed delivery attempt.

For U.S. orders, if a package has not been successfully delivered and it has been more than 20 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. If it has been less than 20 days and tracking data is showing, please patiently wait until the package has a chance to arrive.

For international orders, if a package has not been successfully delivered and it has been more than 30 days and tracking data is showing we will replace or refund these orders.

If your item has not arrived within the time frame, contact our Customer Service at agoteeshop@gmail.com and we will do our best to help you!

Your satisfaction is our #1 priority. For any defective products, send us an e-mail at info@agotee.com for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.

– Design error: wrong design compared to information provided by customers on our site.

– Bad quality: blurry image/print.

– Exceeded shipping time: If you do not receive the order within the timeframe.

– Damage during shipment.

What should you do? Contact us within 20 days since you get your items and provide us necessary information:

  1. Your order/invoice ID
  2. In case you get the wrong item/ damaged item please send us a picture of the item you received via email info@agotee.com

Please Note

We do not process a refund/reprint in the following cases:

  • your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested); and
  • your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country’s customs, being delayed by a natural disaster, showing “delivered” in the tracking system, having been shipped into your mailbox but gotten lost).
  • If 20 days have gone by since you get your items

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